Please be informed that we can only reissue a transfer code after confirming the play data and the requirements for reissuing the code have been met.
Please read the "Terms of Use" and the following points carefully before submitting a request for the reissue of transfer code.
Also, by submitting a request for the reissue of transfer code, we assume that you have agreed to the "Terms of Use" and the following cautionary points.
[Cautionary points]
The play data that can be transferred is the last play data stored on the server.
Please be aware that it may take some time to reissue the transfer code.
Please bear in mind that we will not be able to answer any inquiries regarding the progress of the reissue of transfer code.
We are unable to cancel a request for the reissue of transfer code once the request has been made.
It is not possible to merge multiple play data, even if you have played a new game separately from the data for which the code is to be reissued.
Our company may refuse to reissue a new transfer code depending on the status of the play data to be transferred, your play progress, or other factors of our company's discretion.
In addition, even if the transfer code has been reissued, the play data may not be transferred depending on the customer's device, OS version, etc.
Our company shall not make any guarantee to the customer regarding the content of the application, including the reissue of the transfer code and shall not be liable for any loss or damage in connection with such reissue except to the extent not permitted by applicable law. For more details, please refer to Article 19 "Disclaimer" in the "Terms of Use".
Please do not attempt to obtain play data from others by misrepresenting your identity, such as declaring another person's Support ID. These actions can result in criminal penalties.