Pokémon Sleep
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What to Know Before Getting Started
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Gameplay
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Gameplay
- If my sleep session is not properly recorded, what will happen to my incenses?
- I can't find my Pokémon Candies/Dream Shards in my bag.
- I can't find my befriended Pokémon in my Pokémon Box.
- My Good Camp Set isn't taking effect.
- I can't find the sleep points I claimed from my gift box.
- My Helper's Energy won't recover.
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Paid Purchases (Diamonds), Payments, and Premium Passes
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Paid Purchases (Diamonds), Payments, and Premium Passes
- Premium Pass has been applied to the save data that is used on another device.
- I have identified a transaction I do not recognize./I was charged twice for one transaction.
- My number of diamonds is in the negatives.
- I’d like to change what store I use for my Premium Pass subscription (e.g. switch from Apple's App Store to Google Play or vice versa).
- How can I change my current Premium Pass (paid) subscription to a plan with a different renewal period?
- I uninstalled (deleted) the application, but the charges for the Premium Pass haven’t stopped.
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Linking with Devices and Other Apps
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Linking with Devices and Other Apps
- If I change devices, will my paired smartwatch be unpaired?
- Can I use Pokémon Sleep directly from my smartwatch?
- Which smartwatches are compatible with Pokémon Sleep?
- Can I pair both a Pokémon GO Plus + and a smartwatch to Pokémon Sleep at the same time? Also, can I pair multiple smartwatches to Pokémon Sleep?
- How to grant access permissions for Health app or Health Connect.
- I can't import my smartwatch's sleep data into Pokémon Sleep. (Android)
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Linking Accounts and Data
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Serial Code
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Privacy
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Troubleshooting