Paid Purchases (Diamonds), Payments, and Premium Passes
- Premium Pass has been applied to the save data that is used on another device.
- I have identified a transaction I do not recognize./I was charged twice for one transaction.
- My number of diamonds is in the negatives.
- I’d like to change what store I use for my Premium Pass subscription (e.g. switch from Apple's App Store to Google Play or vice versa).
- How can I change my current Premium Pass (paid) subscription to a plan with a different renewal period?
- I uninstalled (deleted) the application, but the charges for the Premium Pass haven’t stopped.
- Where can I check to see whether I’ve successfully subscribed to a Premium Pass?
- I've purchased diamonds or a Premium Pass, but they’re not showing up in my game.
- My Premium Pass got canceled when I didn’t mean to cancel it.
- After I cancel my Premium Pass, can I still use the perks and items I have received?
- I want to cancel my Premium Pass. How do I do that?
- If I cancel my Premium Pass, will my past sleep data be erased?
- If I subscribe to a Premium Pass, can I see my data from past sleep sessions?